Healthcare Information Systems for the Future: The Leadership Challenge

Abstract

Inspired by the strategic planning efforts of Tripler Army Medical Center, Honolulu, Hawaii, this paper conceptualizes the design of a patient focused information system. Starting with the needs of the organization and senior leadership involvement, the discussion includes: the role of management’s philosophy, the mission/vision, and strategic planning. Building on existing work relevant to healthcare organizations, it briefly explores three information system models: Malcolm Baldrige National Quality Award, Joint Commission for the Accreditation of Healthcare Organizations, and the patient focused/delivery of healthcare process model. Finally, the three models are synthesized into a new conceptual model of the ultimate information system and concludes with a leadership challenge.

Downloads

Healthcare IT Systems Symposium Paper 95 (PDF)

Latham, J. R. (1995). Healthcare Information Systems for the Future: The Leadership Challenge. Quality Air Force Symposium.