Reaching your organization’s potential demands processes custom tailored to your unique situation.  Best practices from other companies, consultants, and business books often work, yet they seldom achieve the high levels of performance possible with a custom solution. This session begins with the mind of the process architect then takes you through a 9-step methodology for designing or redesigning any process, and ends with a discussion on the keys to success.  Design steps covered include: the purpose and requirements; theories and empirical evidence; using best practice examples; context and stakeholders; design principles; the system perspective; current system description and assessment; and the creative design/redesign.

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Downloads

Workshop Slides (PDF)

Leadership System Handout (PDF)

Design Studio Card (PDF)

Note Taker (PDF)

2007:  California Council for Excellence - Fall Excellence: A Full Harvest of Best Practices, Designing a Custom Leadership System: Process Design Studio, Napa, California (Regional).

California Council for Excellence - Fall Conference

“A Full Harvest of Best Practices”

September 20,  2007

The Meritage Resort, Napa, California

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