Organization Designer + Researcher
Helping leaders design adaptive organizations that create sustainable value in a dynamic and uncertain world.
[Re]Create Book
“[Re]Create is a masterful, comprehensive, and systematic resource for how to craft a relevant, prosperous, dynamic, and sustainable business!… If you have time to read only one business book this year – make it [Re]Create!” Better yet buy a copy for your entire team and together (re)create the optimal culture, execute operational excellence, and craft engaging experiences that drive loyalty and advocacy of your people and your customers.”
Joseph Michelli, Ph.D. CCXP, New York Times #1 bestselling author of books including The Starbucks Experience, Driven to Delight, The Zappos Experience and The New Gold Standard.
