John Latham
Organization Designer + Researcher
"Never Delegate Understanding" - Charles Eames Have you ever been surprised by the announcement of a new organization policy? Have you ever thought, “What were they thinking?” What did you say to your coworkers? What did you say to your boss? What …
Continue Reading about Stakeholder Value Part 1 Key Concepts
Who has a stake in how your organization operates and the products and services it produces? In this lesson, you will apply the key stakeholder value concepts to your organization. You will first identify the key stakeholder groups and subgroups for …
Dissatisfaction with Status Quo x Compelling Vision x First Steps x Believability > Resistance to Change The success rate for those who attempt a large-scale organizational transformation to achieve sustainable excellence is not encouraging. For …
Perspectives of Three Generational Cohorts - Barcelona Description This paper presents a qualitative analysis of 25 interviews with followers who work for servant leaders based on their servant leadership survey scores of 4.0 or higher. …
Continue Reading about Exploring What it Is Like to Work for a Servant Leader
A Comparison of Baldrige Award Recipients and Competitors You shouldn’t have to choose between quality healthcare and a great patient experience. And now you don’t have to. Hospitals and Healthcare Systems that have successfully used the Healthcare …
We often "throw around" vague words like "successful, effective, and great," but what do these words really mean? When it comes to organizations, what is "great"? Some have defined "great" as stock price over the years compared to other similar …
From our perspective, organization design aligns the stakeholders and their needs with the organization's strategy, systems, and comprehensive scorecard. These four "cornerstones" are held together by the culture (values, symbols, rituals, and …
Continue Reading about Why is Organization Design Important? – Part 1
Some people say organizations don't exist because they're not material things but rather concepts or collections of concepts. However, there are many physical things or artifacts that communicate what an organization is and how it works. So, if we …
Continue Reading about What is Organization Design? – Part 2
In this segment of The Everyday Innovator video podcast, Dr. Chad McAllister and I discuss growing up in silos and how alignment and integration is a key organization design concept. CHAD Designing the elements, like strategy, metrics, and the …
Continue Reading about Organization Design: Alignment – Part 3
Systems Thinking The first challenge is developing a systems perspective and understanding of dynamic systems. We’ve been talking about this for over 50 years, yet we still don’t teach it in most business schools. We train people in business …
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Joseph Michelli, Ph.D. CCXP, New York Times #1 bestselling author | Learn More
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John Lusink, MBA | President | Right at Home Reality Inc. | Toronto, Ontario, Canada | Learn More
