A Comparison of Baldrige Award Recipients and Competitors You shouldn’t have to choose between quality healthcare and a great patient experience. And now you don’t have to. Hospitals and Healthcare Systems that have successfully used the Healthcare …
Three Challenges
Systems Thinking The first challenge is developing a systems perspective and understanding of dynamic systems. We’ve been talking about this for over 50 years, yet we still don’t teach it in most business schools. We train people in business …
Without People Organizations Don’t Exist
While Dr. W. Edwards Deming, and others, have estimated that the organizational system is responsible for a large percentage of problems and performance in organizations (70-85%), it is not at all clear how he (or the others) came to this conclusion …
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The Organization System
Understanding the Organization System Using a system to understand and lead an organization is not a new idea - it is at least 2,500 years old. According to Mo-Tze (a.k.a. Miscius), a Chinese philosopher around 500 B.C.E. Whoever pursues a business …
System of Profound Knowledge
It seems obvious that our organizations, and the environments that they operate in, are complex and dynamic. Yet, there appears to be an insatiable appetite for simple answers. Unfortunately, many to most simplistic solutions don’t work. As Dr. W. …
Systems Thinking: Challenges and Potential – Interview
This video is an excerpt from the Business 901 Podcast that I did with host Joe Dager in 2016. In this video, we discuss some of the challenges associated with systems thinking, along with some thoughts on the potential of Big Data. We begin this …
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