This paper presents a qualitative analysis of 25 interviews with followers who work for servant leaders based on their servant leadership survey scores of 4.0 or higher. Interviews are divided between three generational cohorts – Baby Boomers, Generation X, and Generation Y. This quasi-deductive qualitative study explores the perceptions of three generational cohorts of followers of servant leaders in order to provide new insights into servant leadership. The result is a framework composed of individual leader characteristics, leader activities, leader behaviors, and follower responses and results that appeal to three generational cohorts.
Zimmerer, T. E., & Latham, J. R. (2015, October 16). Exploring What it Is Like to Work for a Servant Leader: Perspectives of Three Generational Cohorts. Paper presented at the 17th Annual Global Conference, International Leadership Association, Barcelona, Spain. | Download