The Leading the Journey to Performance Excellence: CEO Perspectives research project was a result of the 2006 Monfort Institute Summit in Bachelor Gulch, Colorado (Latham, 2008). At this summit researchers and executives worked together to develop a research agenda that was both important to leaders and of interest to the researchers. The top two topic categories from this summit were culture and leadership. The need for a better understanding of the leadership for performance excellence drove the CEO study which resulted in the development of the Leading Transformation Framework that is described in two journal papers.
Two papers describe the results of a qualitative, multiple case study, that utilized grounded theory methods based on in-depth interviews with 14 CEOs who lead successful organization transformations resulting in recognition as a Malcolm Baldrige National Quality Award recipient (Latham, 2013a and Latham, 2013b). A framework for leading the transformation to performance excellence (LTPE) from the top is described. The LTPE framework consists of 35 concepts organized into five categories: forces and facilitators of change, leadership approaches, leadership behaviors, individual leader characteristics, and organizational culture.
Latham, J. R. (2008). Building bridges between researchers and practitioners: A collaborative approach to research in performance excellence. Quality Management Journal, 15(1), 20. | Read more
Latham, J. R. (2013a). A framework for leading the transformation to performance excellence part I: CEO perspectives on forces, facilitators, and strategic leadership systems. Quality Management Journal, 20(2), 22. | Read more
Latham, J. R. (2013b). A framework for leading the transformation to performance excellence part II: CEO perspectives on leadership behaviors, individual leader characteristics, and organizational culture. Quality Management Journal, 20(3), 22. | Read more
This paper was recognized with the 2014 Gryna Award from the American Society for Quality. The Gryna Award is “presented for the paper that made the largest contribution to the extension of understanding and knowledge of the philosophy, principles, or methods of quality management during the past year.”
Leadership + Design = Sustainable Excellence | Università di Trieste | 2013 | Read more
Defying the Odds: Leading a Successful Transformation to Sustainable Excellence | ASQ Section 1312 Meeting | Colorado Springs | 2013 | Download
Framework for Leading Sustainable Transformation | Vistage CEO Forum | Ft Collins, CO | January 20, 2011 | Note: This presentation was given numerous times to a variety of groups in 2010 and 2011 | Download
Leading the Journey to Sustainable Excellence: A Leadership System Model | Presentation | The Quest for Excellence XXII – Annual Conference |Washington D. C. | April 13, 2010 | Download
Performance Excellence Research: The Monfort Initiative | Presentation and Panel Discussion | Decisions Sciences Institute | Annual Meeting | New Orleans | November 16, 2009 | Download
Leadership System Model: CEO Perspectives | Research Report | Baldrige Award Recipients (BAR) Consortium | Cambridge, MA | September 30, 2009 | Download
Leadership System Design for Sustainable Excellence: CEO Perspectives | Business as an Agent of World Benefit: Manage by Designing in an Era of Massive Innovation | Case Western University | Cleveland | June 2-5, 2009 | Download
Leading the Journey to Performance Excellence and Beyond: The CEO Perspective | Baldrige Award Recipients (BAR) Consortium Fall Forum | New Orleans | October 1, 2008 | Download
Monfort Institute CEO Research Videos