This session focuses on the design of systematic approaches and activities for leading organizational transformation. Nine interrelated activities are explored, and world-class examples are used to help illustrate the key concepts. While the design of the individual activities is sometimes different for each level of leadership, the leadership systems concepts are applicable at all levels of leadership. Participants engage in discussions exploring how the design framework concepts apply to a leadership system. Participants apply those concepts by evaluating a “real world” leadership system and developing an improved design. | Download Slides
Topics and Objectives
- Understanding the purpose of the leadership system and the stakeholder perspective.
- Understand the nature of a leadership system.
- Key concepts and components of a leadership system.
- Stakeholder knowledge and relationships
- Compelling Directive
- Focused Strategy
- Enable, Empower, and Engage People
- Deploy and Execute
- Measure Performance
- Review Performance
- Reinforce Behavior
- Reflect and Learn
- Explore examples of award-winning leadership systems.
- Understand how the organization’s context influences the design of a custom leadership system.
- Understand how the design principles apply to leadership systems.
- Understand how the leadership system aligns and integrates with other organizational systems.
- Evaluate an existing leadership system and identify opportunities for redesign (“real world” leadership system – PRO-TEC Case Study)
- Recommend changes to redesign the leadership in the case study.
Read PRO-TEC Coating Company Case Study – Leadership System (4 pages). | Download
Latham, John R. (2013). A Framework for leading the transformation to performance excellence part I: CEO perspectives on forces, facilitators, and strategic leadership systems. Quality Management Journal, 20(2), 22. | Download
Mullins, Laurie J. (2010). Management and Organisational Behavior (9th ed.). Harlow, England: Pearson Education Limited. Chapter 18 Corporate Responsibility and Ethics and Chapter 20 Organisational Performance and Effectiveness.