Description
Most change initiatives fail! Yet, change is needed to compete in a constantly changing, highly competitive environment. In this session, participants will learn how high-performing business, healthcare, and education leaders defied the odds and transformed their organizations to achieve sustainable excellence. What does it take to achieve and sustain high performance? Achieving and maintaining sustainable excellence requires the alignment of stakeholders, strategies, systems, and a comprehensive scorecard. This session will explore a framework for leading successful transformation, including the “tension” for change (forces and facilitators), the leadership “system” (systematic leadership approaches), the leadership “style” (leader behaviors), the “habit” of excellence (high-performance culture), and a look “below the surface” (characteristics of high-performing leaders). | Download Slides
Topics
The “Tension”
- Motivations – The forces that create tension for change.
- What is sustainable excellence?
- Excellence models as “tools” to facilitate the transformation – A tale of two journeys.
- Organization systems design – Enterprise as an aligned and inter-related “system.”
- Three organizational competencies – The “path” to sustainable excellence.
- Systems + Design Thinking – Leader as an organization architect.
- The Leadership “System”
- Nine essential activities (systematic approaches) for leading the transformation.
- Begin at the top but deploy the leadership system to all levels.
The Leadership “Style”
- Nine behaviors that facilitate the transformation.
- Be the change you want to see in the organization.
The “Habit” of Excellence
- Creating a high-performance culture.
- Turning competing values into complementary values for high performance.
A Look “Below the Surface”
- The individual characteristics of high-performance leaders.
- Motivational and attitudinal patterns of high-performing leaders.
Questions and Discussion?
Additional Resources
Latham, John R. (2013). A Framework for leading the transformation to performance excellence part I: CEO perspectives on forces, facilitators, and strategic leadership systems. Quality Management Journal, 20(2), 22. | Download
Latham, John R. (2013). A Framework for leading the transformation to performance excellence part II: CEO perspectives on leadership behaviors, individual leader characteristics, and organizational culture. Quality Management Journal, 20(3), 22. | Download
