As the old saying goes, “this is where the rubber meets the road.” Strategy deployment and organization transformation are inextricably linked. Organization design and transformation are driven by the overall strategy, goals, objectives, and priorities. It is the organization strategy that guides the design changes to the organization, systems, and …
Collaborative Leadership
Sustainable Excellence Requires Continuous Learning and Improvement
Results may not always reflect the performance that we had hoped for, but they still provide an opportunity for learning. If designed well, systems throughout the organization have learning loops built into the processes. While these learning loops take many forms, they are at their core, versions of the scientific method - Plan, Do, Study, Act. …
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Organization Architect
Like architects of buildings, organization architects must leverage what we know (the science) of organizations and systems with what is possible and not yet imagined (the art) to develop solutions that address many constraints and the needs of multiple stakeholders. There are two main types of organization architects (OAs) — formal leaders and …
Spiritual Leadership as a Model for Performance Excellence: A Study of Baldrige Award Recipients
Abstract Issues regarding workplace spirituality and spiritual leadership have received increased attention in the organizational sciences. The implications of workplace spirituality for leadership theory, research, and practice make this a fast-growing area of new research and inquiry by scholars. The purpose of this research was to test a …
Exploring What it Is Like to Work for a Servant Leader: Perspectives of Three Generational Cohorts
Description This paper presents a qualitative analysis of 25 interviews with followers who work for servant leaders based on their servant leadership survey scores of 4.0 or higher. Interviews are divided between three generational cohorts – Baby Boomers, Generation X, and Generation Y. This quasi-deductive qualitative study explores the …
