• Skip to main content
  • Skip to footer

John Latham

Organization Designer + Researcher

  • Frameworks
    • Leading Transformation
    • Management Design
    • Research Design
  • Research
    • Leading Transformation
    • Management Design
    • Research Agenda
  • Resources
    • Books
    • Papers
    • Presentations
    • Videos
    • U. Trieste Italy
  • Studio
  • About

Comprehensive Scorecard

by John Latham

Healthcare Performance Excellence: A Comparison of Baldrige Award Recipients and Competitors

You shouldn’t have to choose between quality healthcare and a great patient experience. And now you don’t have to. Hospitals and Healthcare Systems that have successfully used the Healthcare version of the Baldrige Criteria for Performance Excellence provide as good or better quality of care and outcomes of care while at the same time providing a …

[Read more...] about Healthcare Performance Excellence: A Comparison of Baldrige Award Recipients and Competitors

by John Latham

What is Great?

 We often "throw around" vague words like "successful, effective, and great," but what do these words really mean? When it comes to organizations, what is "great"? Some have defined "great" as stock price over the years compared to other similar companies (e.g., Collins, 2001). While financial performance is an essential outcome to be great, by …

[Read more...] about What is Great?

by John Latham

Organization Design

When many people hear the words “design” and “designer,” they often think of fashion, interior design, or the design of everyday items such as glasses, saltshakers, and so forth. However, everything that is not created by nature is designed by humans (consciously or unconsciously). Thus, our human-created organizations can be purposefully designed …

[Read more...] about Organization Design

by John Latham

The Prize

Successful Organizations Organizations that have taken a systems approach to creating value for multiple stakeholders have demonstrated improving results across a comprehensive scorecard. Comprehensive means a scorecard that includes measures for all the stakeholders and the systems that produce value for them. A comprehensive scorecard contains …

[Read more...] about The Prize

by John Latham

Performance Excellence in Higher Education: One Business School’s Journey

Abstract This paper explores the 20-plus year performance excellence journey of the Monfort College of Business. A qualitative case study approach has been used to identify and describe the key factors and practices that have led to success, including the Malcolm Baldrige National Quality Award in 2004. A model is proposed that links the key …

[Read more...] about Performance Excellence in Higher Education: One Business School’s Journey

Footer

John Latham, PHD

Organization Designer + Researcher helping leaders learn how to design, build, and lead organizations that produce sustainable value for multiple stakeholders: investors, customers, employees, suppliers and partners, society, and the natural environment. Read more

Learning + Application Labs

Follow John

  • Email
  • LinkedIn
  • YouTube

Research Networks

ResearchGate | Academia.edu | ORCID

John R. Latham © 2000–2021 | All Rights Reserved

  • Frameworks
  • Research
  • Resources
  • Studio
  • About
  • Terms of Use
  • Privacy Policy