Abstract Issues regarding workplace spirituality and spiritual leadership have received increased attention in the organizational sciences. The implications of workplace spirituality for leadership theory, research, and practice make this a fast-growing area of new research and inquiry by scholars. The purpose of this research was to test a …
Individual Leader
Exploring What it Is Like to Work for a Servant Leader: Perspectives of Three Generational Cohorts
Description This paper presents a qualitative analysis of 25 interviews with followers who work for servant leaders based on their servant leadership survey scores of 4.0 or higher. Interviews are divided between three generational cohorts – Baby Boomers, Generation X, and Generation Y. This quasi-deductive qualitative study explores the …
Three Challenges
Systems Thinking The first challenge is developing a systems perspective and understanding of dynamic systems. We’ve been talking about this for over 50 years, yet we still don’t teach it in most business schools. We train people in business schools in different disciplines. So much so that the professors often know the other people, …
Three Keys to Success
Tenacity One of the most significant issues for success is tenacity. One of the things that we found is that designing organizations is, first of all, never done. Even organizations that develop a great design and create high performance, if they aren't building continuous renewal and reinvention and rethinking into their organization design, …
Systems Thinking: Challenges and Potential – Interview
This video is an excerpt from the Business 901 Podcast that I did with host Joe Dager in 2016. In this video, we discuss some of the challenges associated with systems thinking, along with some thoughts on the potential of Big Data. We begin this discussion with some background on the issues with education and systems thinking. Then we briefly …
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Personal Transformation Often Required – Interview
In this Business 901 podcast segment, we discuss the need for all 14 steps in the Path to Sustainable Excellence, the need for personal change, and setting the example. Here are a few additional thoughts and comments on the three main points in the video. 14 Steps - Do you have to do them all? In this segment of the Business901 podcast, Joe …
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Organization Architect
Like architects of buildings, organization architects must leverage what we know (the science) of organizations and systems with what is possible and not yet imagined (the art) to develop solutions that address many constraints and the needs of multiple stakeholders. There are two main types of organization architects (OAs) — formal leaders and …
Spiritual Leadership as a Model for Implementing the Baldrige Performance Criteria
Search for Meaning For many leaders, spirituality is “spooky” and “smacks” of religion. Something we were told to avoid, along with politics, in polite conversation. Yet, the search for meaning and purpose seems to be “hard-wired” into us. Note, for our purposes here, religion requires spirituality, but spirituality does not require religion. …
A Framework for Leading the Transformation to Performance Excellence Part II: CEO Perspectives on Leadership Behaviors, Individual Leader Characteristics, and Organizational Culture
Abstract This is the second in a series of two papers that describe the results of a qualitative, multiple case study that utilized grounded theory methods based on in-depth interviews with 14 CEOs who lead successful organization transformations resulting in recognition as a Malcolm Baldrige National Quality Award recipient. A framework for …
Systems Thinking – Interview Video
Highlights Another key characteristic of the CEOs in our research study is they were system thinkers. They saw the enterprise as a system of functions that worked together to create value for the stakeholders vs. a collection of pieces and parts. All the CEOs in our study had figured out that highly engaged enabled employees made much …
