Founder at Organization Design Studio, Ltd.
They say that we fear public speaking even more than death. I don’t know how true that is, but it certainly ranks right up there in the top ten for many people including me. I have given many presentations over the years in all kinds of settings, and I still get nervous when I speak. Some people tell me that some level of nervousness is a good …
[Read more...] about What I Learned About Presentations from Nancy Duarte & Co.
It seems obvious that our organizations, and the environments that they operate in, are complex and dynamic. Yet, there seems to be an insatiable appetite for simple answers. Unfortunately, many to most simplistic answers don’t work. As Dr. W. Edwards Deming used to say, “there is no substitute for knowledge.” In the latter part of his life, Deming …
This week I am revisiting my old article titled “Beckhard’s Change Formula - D x V x FS x B > R” to update it with some recent research and set the record straight regarding credit for the change formula. A friend of mine, Dr. Chad McAllister, frequently shares a link to my old article with his graduate class. One of his students recently …
Empathy is the ability to understand and share the feelings, thoughts, and attitudes of another person. It is the key to creating value for multiple stakeholders. While we often ask customers and other stakeholders directly what they want, they often cannot tell us what they want. They might try to tell us but there are two problems with asking …
[Read more...] about Empathy Maps – The Key to Creating Value
Ambiguity and Frustration Leadership is a messy activity often fraught with ambiguity and frustration. Choosing the “right” path can be difficult. And, for many situations, there is no obvious “right” path. Have you ever read a leadership book or blog post that proposed you could solve all your leadership problems by doing these 5 or 10 steps? Did …
[Read more...] about Leadership Research – Only the Brave Need Apply!
