Systems Thinking The first challenge is developing a systems perspective and understanding of dynamic systems. We’ve been talking about this for over 50 years, yet we still don’t teach it in most business schools. We train people in business schools in different disciplines. So much so that the professors often know the other people, …
Systems Thinking
Stakeholders – What’s in it for them?
Chad - Like the title of your book, [Re]Create the Organization You Really Want, I see a key benefit is making the organization that you want to work in, and everyone else wants to work in too. WIIFM John - That's the "what's in it really for me," or WIiFM part, right? It's your opportunity to create the organization you want to work inside …
Systems Thinking: Challenges and Potential – Interview
This video is an excerpt from the Business 901 Podcast that I did with host Joe Dager in 2016. In this video, we discuss some of the challenges associated with systems thinking, along with some thoughts on the potential of Big Data. We begin this discussion with some background on the issues with education and systems thinking. Then we briefly …
[Read more...] about Systems Thinking: Challenges and Potential – Interview
Systems Thinking – Interview Video
Highlights Another key characteristic of the CEOs in our research study is they were system thinkers. They saw the enterprise as a system of functions that worked together to create value for the stakeholders vs. a collection of pieces and parts. All the CEOs in our study had figured out that highly engaged enabled employees made much …
Management System Design for Sustainable Excellence: Framework, Practices and Considerations
Abstract Building on practice, action research, and theory, this paper presents a framework and approach for the design of management systems that create sustainable value for multiple stakeholders. This positive approach to design builds on a foundation of Baldrige-based performance excellence concepts and principles and integrates aspects of …
Rome Design Conference Presentation
Management System Design for Sustainable Excellence: Framework and Methodology Paper Presentation John R. Latham 5th International Conference Design Principles and Practices Sapienza University of Rome, Facoltà di Architettura Rome, Italy February 2, 2011 Description Building on practice, case studies, and several theories, this paper …
Complex System Design: Creating Sustainable Change in the Mortgage-Finance System
Abstract This article is one of four commentaries on Paul Zipkin’s article “Quality Snags in the Mortgage-Finance Supply Chain” all found in the 2009 Quality Management Journal 16(3). This commentary offers several thoughts on some of the systems issues associated with implementing and sustaining the changes that Zipkin recommends. The commentary …
Performance Excellence in Higher Education: One Business School’s Journey
Abstract This paper explores the 20-plus year performance excellence journey of the Monfort College of Business. A qualitative case study approach has been used to identify and describe the key factors and practices that have led to success, including the Malcolm Baldrige National Quality Award in 2004. A model is proposed that links the key …
[Read more...] about Performance Excellence in Higher Education: One Business School’s Journey
